Account Lost

When you open Magic: Puzzle Quest and you come across the start page of the game, click on the green Start button (if you have not linked y...

Account Transfer

Device Change - Facebook When you change devices, you can have some issues while transferring your account progress from one device to anoth...

Missing Purchase

Google or Apple Purchase While most players receive in-game purchases immediately, on occasion, it can take a little longer. Your purchase w...

VIP Subscription

Missing VIP While to most players Vip Plan activates as soon as they purchase or renew it, on occasion, it can take a little longer. Your Vi...

Event Issue

Event Battle Lost / Lost points If you had an issue during a match in an event, please provide the following information to help us investig...

User Data

User data is only used to provide a better gaming experience to the players. If you would like the deletion of yours, please contact Custome...

Issue with the event Dusk until Dawn [Bonus Rewards]

Hello, everyone!We have found a workaround for the issue with the event Dusk Until Dawn [Bonus Rewards], in which the event does not count t...

Sneak Peek: March - Week 1 Upcoming Events

(Important note: Anything listed below is subject to change before release. We will try to update any changes in a timely manner, but please...

Sneak Peek: March - Week 2 Upcoming Events

(Important note: Anything listed below is subject to change before release. We will try to update any changes in a timely manner, but please...