Customer Support
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Account Lost
When you open Magic: Puzzle Quest and you come across the start page of the game, click on the green Start button (if you have not linked y...
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Account Transfer
Device Change - Facebook When you change devices, you can have some issues while transferring your account progress from one device to anoth...
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Missing Purchase
Google or Apple Purchase While most players receive in-game purchases immediately, on occasion, it can take a little longer. Your purchase w...
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VIP Subscription
Missing VIP While to most players Vip Plan activates as soon as they purchase or renew it, on occasion, it can take a little longer. Your Vi...
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Event Issue
Event Battle Lost / Lost points If you had an issue during a match in an event, please provide the following information to help us investig...
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User Data
User data is only used to provide a better gaming experience to the players. If you would like the deletion of yours, please contact Custome...
Sections
- Customer Support
- Current Known Issues
- New Player Guide
- Common Questions
- Save Game Questions
- Gameplay Questions - General
- Gameplay Questions - Events
- Gameplay Questions - Planeswalkers
- Gameplay Questions - Vault/Resources/Rewards
- Be a Part of the Community!
- Billing
- Privacy
- News
- Vigilance - Ability Change
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