Update: October 8th at 16:55 UTC.
Hello Everyone,
This bug with the Awaken ability was fixed in the new game version 6.9.0.
Please check the Google Play or Apple Store and update your game (it may take some time to see the update available in the store depending on the region you live or device model).
Best Regards,
Magic: Puzzle Quest Team.
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Hello everyone,
Our team noticed a problem with the Awaken ability. When this evergreen is given to a card, it can cause game locks and freezes.
The team is already working on the fix, which will be available in the next update. Unfortunately, this can't be fixed via Data Push.
The easiest way to reproduce this issue is by using the Planeswalker Nissa, Worldwaker, and her 2nd ability. At level 4, the 2nd ability (Worldwake) says: Draw 2 cards, then all cards in your hand gain "Awaken 4: Create 2 Forest Tokens". Create a Worldwake Token under your control.
To prevent these freezes/soft locks from happening (and avoid losing event battles this way), we advise all players to avoid using Nissa, Worldwaker Planeswalker during events as this issue can be reproduced by the players and Greg.
If you faced this issue and lost the battle during an event, please contact Customer Service by going to the Menu, choosing "Settings", and tapping on "Help Center" or through this link and let them know.
Please inform the name of the event and which node it happened (follow the instructions present in this FAQ). Then they will verify and give you event compensation if that's the case.
We apologize for any inconvenience this issue is causing.
Best Regards,
Magic: Puzzle Quest Team.