How can I back up my save?

Step 1: Open the Options menu.The Options menu is represented by the two interlocking gears in the small box that appears in the top left of...

Retrieving backed up save data.

IMPORTANT: Only follow these steps if you have already backed up your save. Go Here if you have not backed up your save to Facebook before....

Can I retrieve my lost save?

Yes. First, try to restore your save via Facebook, Google, and/or Apple Sign-in (iOS 13 or higher users). This can be done by visiting the C...

Can I merge two accounts or transfer my mobile save to PC?

No. We are unable to merge accounts or transfer saves from mobile to PC.Additionally, we are unable to provide refunds related to merging or...

Can I reset the game and start from the beginning?

Yes. Please email Customer Support at support@d3go.com*Important note: this change is permanent and cannot be changed back later. Also note ...

I am having save issues on Steam.

We understand that different players in the same household may play Marvel Puzzle Quest on Steam. We recommend if you choose to play Marvel ...